As a non-profit organization (NPO), we regularly collect, use,and disclose information for various purposes, such as philanthropic research, conservation projects, staff recruitment, marketing,or database analysis. Weadhere to the highest ethical standards when handling all information, particularly personal information.
WHAT PERSONAL INFORMATION DO WE COLLECT?
We may collect and process different types of personal information duringour activities and our service offering, including:
- Professional and/or personal contact details, such as first name, last name, address(es), email address(es), date of birth and telephone number(s).
- Biographical information such as job title, employer name, professional and/or personal background, photos and video or audio content.
- Information relating to marketing and communications preferences, such as comments and survey responses.
- Information relating to the history of contributions, participation in organizational events, billing,and financial information, such as a billing address, bank account information or payment data.
- Service-related information, such as details of services we have provided to you.
- Recruitment-related information, such as a curriculum vitae, education and professional history information, details regarding professional affiliations, reference letters and contact information and other information relevant to potential recruitment by Appalachian Corridor.
- Website usage information and other technical information, such as details about visits to our websites, your interaction with our online advertising and content, or information collected through cookies and other tracking technologies.
- Information provided to us by or on behalf of our partners, clients or that we produce as part of our provision of services,and which could, where relevant, include special categories of personal information.
- Information such as the terms and conditions relating to your donation, your contributions, and what they are dedicated to if applicable, the recognition obtained, the decision-making process and the people involved in the organization and this process.
- Any other personal information provided. Please note that if you provide us with personal information about other people (such as your customers, directors, officers, shareholders or beneficial owners), you must ensure that you have properly notified them that you are providing their personal information to us. information and to have obtained their consent to such communication of information.
- Where applicable, evidence of the consent given to us (date, time, means), in circumstances where such consent is necessary for the processing of personal information.
HOW DO WE COLLECT YOUR INFORMATION?
We collect your personal information from you and during our interactions with you, as follows:
- When registering for our events (webinars, cocktails, special events, conferences, etc.)
- When subscribing to our newsletter
- When participating in a study or survey
- When participating in a competition
- During in-person meetings
- Via a purchase order
- Via a donation reply tocoupon
- During exchanges by mail, email,or telephone
We also collect publicly available information including on public platforms, including our website.
HOW DO WE USE PERSONAL INFORMATION?
We may use personal information in any of the ways set out below, with your consent or, where applicable, another legal basis. In each case, we indicate for what reasons we use your personal information:
- To offer our services as well as to conduct our business, to administer and carry out our services, including to carry out our obligations arising from any agreement enteredbetween you and us.
- To make our websites easier to use and to ensure that content is relevant and to ensure that content on our websites is presented in the most effective way for you and your device.
- For marketing and development purposes –to provide details of new services, information on developments in our organization and industry and invitations to events where an individual has opted in to receive such information.
- For research and development purposes (including from a security perspective) –to conduct analysis to better understand our customers’ service and marketing requirements and to better understand our organization and develop our services and our offers.
- For recruitment purposes –to enable us to process job applications and assess whether an individual meets the requirements of the position for which they may apply at Appalachian Corridor.
- To meet our legal, regulatory or risk management obligations.
- To prevent fraud and/or conduct other background checks that may be required at any time under applicable law or regulation and/or best practices (if false or inaccurate information is provided or if fraud is observed or suspected, information may be transmitted to fraud prevention organizations and may be recorded by us or by such organizations). When we process special category personal information, we may also rely on important public interest (prevention or detection of crime) or legal claims.
- To enforce our rights, to meet our legal or regulatory obligations regarding the communication of information or to protect the rights of third parties.
- To ensure we get paid –to collect payments owed to us and, if necessary, to enforce such collections through debt collection agencies or other legal means (including by taking legal action)
WHO DO WE SHARE PERSONAL INFORMATION WITH?
Appalachian Corridor is a non-profit organization, duly constituted, therefore, the personal information that we collect may be shared with various entities of the Appalachian Corridor network and be processed by such an entity. Here is who we may share personal information with:
- Appalachian Corridor administrators and staff members, as part of their duties, may have access. Their access, however, is limited to the information they need to accomplish their tasks.
- Third party service providers and/or partners, including those who provide us with donation solicitation, database analysis, website analysis, application development, hosting, maintenance,and other services.These third parties may have access to or process personal information as part of the services they provide to us. We limit the information we provide to these service providers to only that information that is reasonably necessary to enable them to perform their functions, and our contracts with these service providers require them to safeguard the confidentiality of this information.
- Government authorities and law enforcement agencies where required by applicable laws. For greater clarity, we may disclose personal information and other information if we are required to do so under laws, including tax laws, or if we believe in good faith that such disclosure is necessary to comply with applicable laws, in response to a court order or government subpoena or search warrant, or otherwise to cooperate with such government authorities and law enforcement agencies.
- The purchaser, successor,or assignee in the context of any merger, sale of assets or similar transaction, as well as in the event of insolvency, bankruptcy or dissolution providing for the transfer, to one or several third parties, subject to formalities required by law. ;
- We will use personal information solely to fulfill the primary purpose and applicable legitimate purpose for which it was collected, or for purposes consistent with that purpose.
The organization uses the services of third party sites, such as Google, Facebook, and LinkedIn, to promote its content and offers.
If you would like third party sites to store cookies on your hard drive in order to provide you with targeted advertising, you can enable this option.
HOW LONG DO WE KEEP PERSONAL INFORMATION?
To find out more about how long we retain personal information, please contact us using the contact information provided under “How to Contact Us”.
WHERE DO WE STORE PERSONAL INFORMATION?
Our data is stored in the cloud in Canada and on our server at our head office.A privacy impact assessment was carried out. Certain personal information is also kept under lock and key at our head office.
HOW DO WE PROTECT PERSONAL INFORMATION?
We follow generally accepted standards to protect the information submitted to us, both when transmitted and once we receive it. We maintain appropriate physical, technical,or administrative safeguards to protect personal information against accidental or unlawful destruction, accidental loss, modification, unauthorized disclosure or access, misuse or other unlawful form. processing of personal information in our possession. We have taken steps to ensure that the only staff members who have access to your personal information are those who have a need to know it or whose duties reasonably require that information be known.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. We therefore cannot ensure or warrant the security of any information you transmit or provide to us and you do so at your own risk. We also cannot guarantee that such information will not be accessed, obtained, disclosed, modified,or destroyed as a result of the violation of our physical, technical or administrative safeguards. If you have reason to believe that personal information has been compromised, please contact us using the contact information provided under “How to ContactUs”. If a confidentiality incident occurs affecting your personal information, we undertake to notify you as soon as possible following our knowledge of this incident. We will take reasonable measures to reduce the risk of harm being caused and prevent new incidents of the same nature from occurring.
WHAT RIGHTS DOES AN INDIVIDUAL HAVE WITH RESPECT TO THEIR PERSONAL INFORMATION?
In certain circumstances and in accordance with applicable data protection laws, an individual has the following rights:
- Access: the right to ask whether we are processing information and, if so, to request access to personal information. Subject to applicable law and, where applicable, the payment of a monetary sum, the person may thus receive a copy of the personal information that we hold and certain other information concerning him or her;
- Accuracy: we are required to take reasonable steps to ensure that the personal information in our possession is accurate, complete, non-misleading and up to date;
- Rectification: the right to request rectification of any incomplete or inaccurate personal information we hold.
- Deindexation: the right to ask to stop disseminating their personal information or to deindex any hyperlink attached to their name giving access to information if this dissemination causes them harm or contravenes the law or a court order (right to erasureor oblivion);
- Anonymization: the fact that our organization can, instead of destroying it, anonymize personal information to use it, but only for serious and legitimate purposes (e.g.: retention of information required for the purposes of possible tax inspection);
- The right to be informed when you are the subject of a solicitation or communication based exclusively on automated processing.
Finally, it is also possible to file a complaint with a data protection supervisory authority, more particularly in the country, province,or state in which you normally reside (in Québec, la Commission d’accès à l’information), in which we are located or in which an alleged breach of data protection laws has been committed.
To exercise any of these rights, please contact us as indicated in the “How to Contact Us” section.
HOW TO COMMUNICATE WITH US?
466, rue Principale Eastman (Québec) J0E 1P0
Telephone : 450 297-1145
This policy was last updated on: December 18, 2023